Refund policy

You may return a posted item and request a refund within 90 days of receiving it.

If:

• The product is misbound or faulty in any way
• The product you received was different to the one ordered
  or
• The product arrived damaged
  
  We will provide you with a return label that you can download & print so you can return the item free of charge AND we will refund or replace your order once we receive your returned item.

If:

• You purchased the wrong product
  or
• You no longer want the item you purchased
  
  We will provide you with a full refund when we receive your items back, in this instance postage and packaging is your responsibility.

Please contact us by email on hello@milkwood.net with the details of your order to receive postage information and to initiate a return.